Question 1

What are your services and fees?

Accepted Answer

Intake session: $160 ($15 discount if paying out of pocket at the time of service)
Individual Therapy (subsequent sessions): $150 per 55 minute session ($15 discount if paying out of pocket at the time of service)
Family or Couples Therapy: $170 per 55 minute session ($15 discount if paying out of pocket at the time of service)

We do not perform custody evaluations.

Question 2

How do I make an appointment?

Accepted Answer

Please give us a call or send us a message on our contact form (see below).  Please know that we are a small practice and do not have a secretary, so if we do not answer the phone, we are likely in a session.  Please leave us a message on our secure voicemail and we will get back to you as soon as we are able.
Counseling sessions are by appointment only.

Question 3

What are your hours of operation?

Accepted Answer

We provide services 8am-5pm, Monday through Friday.

Question 4

How soon can you see me?

Accepted Answer

Depending on your availability, we are able to work you in to our schedule within a week, if not sooner.

Question 5

Do you take my insurance?

Accepted Answer

We are in network providers for Wyoming Medicaid, Wyoming Medicare, BCBS, UMR, UHC, UBH, and Mt. Health CO-OP. We are able to submit claims to other insurance companies. However, you will need to contact them to see what they will cover and if that will be acceptable to you, as you will be responsible for the remainder of the bill.*
*We will accept payment from Wyoming Medicaid as full payment for services.

Question 6

I want to schedule counseling for my child.  What is the process?

Accepted Answer

We serve youth, ages 12 and older.

We will need a legal guardian to sign off on our initial paperwork.  It is our policy that if the child’s parents or guardians are divorced or separated, we will need both guardians to consent to treatment.  However, if there is a court order allowing one parent to obtain counseling for their child without the consent of the other parent, we will accept this and will need a copy of this court order for our files.

Question 7

What can I expect for my first session?

Accepted Answer

We know very well that it takes a lot of courage to just call and make an appointment, let alone come to our office to start therapy.  It is natural to have some nervousness about this. 
Your first session will be a time for your therapist to learn about you, your history, and what your goals are for therapy.  Sometimes it is helpful to bring a list of things that you want to discuss.  Please feel free to ask us questions, too!

WILLOW CREEK COUNSELING ASSOCIATES, LLC

Mental Health Counseling

Frequently asked questions